Quality policy and Certificates

At Nelt Group, we are committed to maintaining high quality standards in all aspects of our business.

Our quality policies reflect our dedication to providing services and producing products that meet the expectations of our clients, partners, and end consumers, while complying with legal regulations and international standards. We implement a systematic approach to quality management that relies on risk assessments and a process approach, enabling us to continuously improve our processes and achieve outstanding results.

Our commitment to quality includes implementing international standard requirements that ensure consistency, safety, and efficiency in our operations, thereby ensuring the satisfaction of all our stakeholders. Activities are designed according to the PDCA (plan – do – check – act) cycle. PDCA is the foundation of the management system and all processes and activities within it. Every activity is planned in advance, with implementations monitored and analyzed, and measures taken to make improvements wherever possible.

Our legal entities are certified according to the following standards:

• HACCP: Nelt Co, Nelt MNE, Nelt Doo, Nelt St, Nelt S.h.p.k, Baby Food Factory, Neoplanta
• ISO 9001:2015: Nelt Co, Nelt MNE, Nelt BiH, Nelt St, Nelt S.h.p.k, Baby Food Factory, Neoplanta
• ISO 14001:2015: Nelt Co, Nelt MNE, Neoplanta
• GDP: Nelt Mne
• ISO 45001:2018: Neoplanta
• FSSC 22000 V5.1: Baby Food Factory, Neoplanta
• Halal: Baby Food Factory
• Organic Standard: Nelt Co, Nelt MNE, Nelt Doo, Nelt St, Baby Food Factory
• V-Label License (Vegan): Baby Food Factory

We have also implemented a risk management system in accordance with the ISO 31000 international standard. Certifications are conducted by accredited certification bodies in accordance with the requirements of the International Standardization Organization (ISO) standards.