Ethical Business Conduct and Reporting Irregularities
At Nelt Group, we believe that integrity is the foundation of trust and the cornerstone of our long-term success. Ethics in our company represents both a set of rules and the way we work, think, and build relationships.
Every decision we make and every relationship we develop is based on integrity and transparency. At Nelt Group, we adhere to high ethical standards and are committed to fostering a culture in which all our employees and business partners are supported in making the right decisions and acting in line with the highest ethical principles.
Each of us has a responsibility to recognize and react when ethical principles are at risk, because only in that way do we build a stable, fair, and sustainable organization. We believe it is important that every individual has the opportunity to safely raise concerns related to unethical behavior.
For that reason, we have established VOICE – a mechanism that enables both employees and external partners to report potential irregularities anonymously, confidentially, and without fear of retaliation.
Our goal is to create an environment where ethical behavior is the norm, and trust is built on clear values. The corporate values that guide our everyday work at Nelt Group are: winning mindset, innovation, personal accountability, long-term perspective, care, and people development. Our company culture is built on integrity, open communication, and mutual trust.
- Code of Ethics and Code of Conduct — the core values that guide our actions. They were created with the active involvement of Nelt Group employees, because we believe integrity begins with a shared understanding of what is right.
- Conflict of Interest Management — recognize and resolve potential situations objectively and impartially.
- Gifts and Hospitality Guidelines — clear rules that prevent misunderstandings and misconduct.
- Confidential Information — responsible handling of data as a foundation of trust.
- VOICE – Whistleblowing Channel – ensuring a fair and transparent business environment.
Our Rules and Guidelines
If you find yourself in a situation where you are unsure how to act, ask yourself: Is this decision aligned with our values?
How would it look if it became public?
If you still have doubts, contact the relevant Ethics Team or use the VOICE channel for advice or reporting.
Reporting Irregularities: Your Voice Matters – The VOICE Mechanism
VOICE is our channel for reporting potential irregularities in a simple and secure way. It is available to both employees and external partners.
If you become aware of behavior that violates the Code of Ethics, Code of Conduct, internal policies, or standards – especially if it is intentional and undertaken for personal or business gain, and undermines the trust and values we are building — it is important to speak up.
Reports may be submitted in several ways, including fully anonymous submission.
How can you report an irregularity?
VIA THE ANONYMOUS PLATFORM AVAILABLE SOON 
BY EMAIL 
BY MAIL Send your letter to Maršala Tita 226, 11272 Dobanovci, Serbia clearly marked “For the Voice Team – Confidential”.This correspondence will not be opened by anyone except members of the Voice Team.
Your voice helps us build a transparent, accountable, and fair working environment together. All reports are treated confidentially and processed in line with high ethical standards. Whistleblowers are protected from any negative consequences, as every contribution to ethical and responsible business conduct is highly valued.